NMT Group, in line with its mission, vision, and values, aims to ensure customer satisfaction and to be a leader in the industry. In pursuit of this goal, we commit to:

> Fulfilling the standard requirements of the Quality Management System

> Improving quality and performance in all processes

> Emphasizing continuous improvement in the management system

> Providing customers with necessary information and resources

> Adhering to applicable legal and other requirements

> Addressing customer requests and feedback in a timely manner with principles of customer focus, transparency, accessibility, responsiveness, objectivity, information integrity, continuous improvement, and confidentiality

> Ensuring customer satisfaction at the highest level

We pledge to work towards ensuring that the Quality Management System is understandable and applicable to all levels of the organization, to maintain its continuity, to continuously improve it with the leadership of department managers and the participation of employees, and to keep customer satisfaction at the highest level by meeting their needs and expectations